Contact

Contact Doui Lab

General questions go through one shared support address. For app-specific issues, the support pages linked below explain the relevant scope, privacy information, and expected details for investigation.

What to include in your message

To make support faster, include the app name, device model, OS version, what happened, and how to reproduce it if possible. If the issue is about public data, mention the affected show, page, or screen name.

Shared support

support@doui-lab.com

Use this address for general contact, public page corrections, and questions that are not limited to one app.

Response window

The usual target is an initial response within 3 business days. Requests that require investigation or third-party confirmation may take longer.

Public updates

Short public notes may also appear on Note. Email remains the formal support route, while Note is used for update context and public-facing follow-up.

Per-app support pages

Each app has its own support scope, so the pages below are the best place to confirm app-specific help and policy details.